Effective Date: November 6, 2026

1. Introduction

Williams Counseling & Consulting, LLC, doing business as (d/b/a) Healing with Shaina ("Healing with Shaina," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you visit healingwithshaina.com or shainawilliams.com (the "Site"), communicate with us, or interact with our Educational Offerings.

For purposes of this Privacy Policy, "Educational Offerings" refers to all educational programs, courses, practices, videos, audio recordings, guided exercises, downloadable materials, workbooks, emails, digital content, and other educational resources made available by Healing with Shaina, including sit with it®, sit with it™ x Rooted Parenting®, sit with it™ — Your True Essence, and any related or future offerings.

Please also review our Terms & Conditions and Disclaimer for additional information regarding your use of the Site and Educational Offerings.

2. Information We Collect

Depending on how you interact with the Site or our Educational Offerings, we may collect the following categories of information.

Information You Provide

You may voluntarily provide personal information, including:

Name and contact information.

Billing and purchase information.

Account registration details.

Communications, inquiries, and customer support requests.

Information voluntarily submitted through forms, course activities, or other interactive features.

Information Collected Automatically

When you access the Site or our Educational Offerings, we and our third-party service providers may automatically collect certain information, including:

IP address and approximate geographic location.

Browser, device, and operating system information.

Pages visited, links clicked, and interactions with the Site.

Course access, participation, and usage information.

Referral sources and general browsing activity.

Cookies, pixels, and similar tracking technologies.

This information may be collected through website analytics, advertising technologies, course platforms, and other tools used to operate, evaluate, and improve our business.

3. How We Use Your Information

We may use the information we collect to:

Provide access to Educational Offerings.

Process purchases and manage payment obligations.

Create and maintain participant accounts.

Deliver course materials and communications related to enrollment, purchases, and account activity.

Send newsletters, educational content, and promotional communications where permitted by applicable law.

Understand website traffic, visitor behavior, and course engagement.

Measure the effectiveness of advertising and marketing activities.

Deliver, personalize, and improve our content, services, and advertising.

Respond to inquiries and customer support requests.

Protect the security and integrity of our business.

Comply with applicable legal obligations.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those communications. Essential transactional and account-related communications may continue as necessary.

We do not sell personal information for monetary compensation.

4. Payment Information

Payments are securely processed through trusted third-party payment processors, including Stripe and PayPal.

Healing with Shaina does not receive or store your complete credit card or payment information.

Your payment information is subject to the privacy policies and terms of the applicable payment processor.

5. Course Platform

Access to Educational Offerings is provided through Content Creator Machine (CCM).

Information necessary to create and manage your participant account may be shared with CCM solely for the purpose of delivering the Educational Offerings you purchase.

Your use of CCM may also be subject to its own terms and privacy practices.

6. Cookies

The Site and our Educational Offerings may use cookies, pixels, analytics tools, and similar technologies to support website functionality, understand visitor behavior, measure engagement, and evaluate the effectiveness of our marketing and advertising activities.

These technologies may be provided by us or by third-party service providers, including website platforms, analytics providers, advertising networks, and course-delivery systems.

Information collected through these technologies may be used to:

Maintain website functionality and remember user preferences.

Understand how visitors navigate and interact with the Site.

Analyze traffic, engagement, and performance.

Measure advertising effectiveness and conversions.

Deliver or personalize advertising where permitted by applicable law.

Improve the Site, Educational Offerings, and overall user experience.

Third-party providers may collect or receive information through these technologies in accordance with their own privacy policies and applicable agreements.

You may be able to manage certain cookies and tracking preferences through your browser settings, device settings, or privacy controls made available on the Site.

Disabling certain technologies may affect website functionality or the availability of specific features.

Where required by applicable law, we will provide additional choices or obtain consent for the use of certain tracking technologies.

7. Sharing Information

We may share personal information with trusted third-party service providers that assist us in operating, maintaining, delivering, analyzing, and improving our Site, Educational Offerings, and business activities.

These providers may include:

Payment processors and financial service providers.

Website hosting and course-delivery platforms.

Email communication and marketing service providers.

Analytics, advertising, and measurement providers.

Technology, security, and customer support providers.

Professional advisers and other providers supporting legitimate business operations.

Certain third-party advertising and analytics providers may collect or receive information about your interactions with the Site through cookies, pixels, and similar technologies, subject to applicable law.

We may also disclose information when reasonably necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate suspected fraud, or safeguard the security of our Site and users.

We do not sell personal information for monetary compensation. Certain advertising and analytics activities may constitute "sharing," "sale," or targeted advertising under applicable privacy laws, even when no money is exchanged. Where required, we will provide applicable privacy rights and opt-out mechanisms.

8. Data Security

We take commercially reasonable measures to help protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide Educational Offerings, comply with legal obligations, resolve disputes, enforce our agreements, and operate our business.

10. Children's Privacy

Our Educational Offerings are intended for adults aged eighteen (18) and older.

Although certain Educational Offerings, including sit with it™ x Rooted Parenting®, address parenting and parent-child relationships, they are designed for adult participants and are not intended for independent use by children.

We do not knowingly collect personal information directly from children under the age of thirteen (13).

If we become aware that personal information has been collected directly from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information, subject to applicable legal obligations.

11. Your Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we maintain about you.

Request correction of inaccurate information.

Request deletion of personal information, subject to applicable exceptions.

Opt out of certain marketing communications.

Manage certain cookies, tracking technologies, or advertising preferences.

Exercise additional privacy rights available under applicable law.

You may unsubscribe from promotional emails using the unsubscribe link included in those communications.

You may also manage certain tracking preferences through available browser, device, or website privacy settings.

To submit a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before fulfilling certain requests. We will respond in accordance with applicable law and may retain information where necessary to satisfy legal, security, or contractual obligations.

We will not discriminate against individuals for exercising privacy rights protected by applicable law.

12. Third-Party Links

The Site may contain links to third-party websites.

We are not responsible for the privacy practices or content of those third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective upon posting to the Site with an updated Effective Date.

Your continued use of the Site or Educational Offerings following the posting of changes constitutes acceptance of the updated Privacy Policy.

Contact

If you have questions regarding this Privacy Policy, please contact:

Williams Counseling & Consulting, LLC, d/b/a Healing with Shaina

Email: [email protected]